RemGuard >> How it Works

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How It Works - Process

1. Remotely monitored CCTV cameras view critical areas out of hours.

2. Strategically placed detectors trigger cameras if intruders move into protected areas.

3. When detectors are triggered, 'live' video images are automatically transmitted to the Remote Video Response Centre (RVRC) via ADSL broadband.

4. RVRC operators quickly confirm visually what is happening, issue verbal warnings, and alert police. The quality of information provided encourages speedy police response, and each event is recorded for possible criminal prosecution.

a. The capabilities of our advanced remotely monitored CCTV service are constantly being refined. A good example of this is the ability to access images on-site during working hours or by managers at home around the clock. This can help you to keep in touch with what is happening within your business, even in your absence, including checking on the arrival of a crucial delivery for example.

	Technology Replacing Guards and Random Patrols! With the advent of high speed ADSL, remotely monitored CCTV now costs only a fraction of the price of conventional security guards. Ordinary CCTV and alarms can only record and report criminal events after they occur. New generation RemGuard 'event activated' video monitoring enables remotely located security officers to view potential criminal activity before it actually occurs, intervening with live on-site audio warnings to stop crime in its tracks!
	Police Response to Verified Criminal Events Because RVRC security officers confirm and action video events in ‘real time’, requests for police to attend 'false alarms' are very much the exception rather than the rule. RemGuard solutions comply with the new (draft) Australian Standard 4806.4 Part 4 CCTV Remote Video Monitoring, and also with AS2201.2.A1 Alarm Monitoring Centres. Not surprisingly, the ability to visually confirm criminal activity as it's actually happening means that police are enthusiastic supporters of 'event activated' remotely monitored CCTV.
	Customised Video Security Solutions At RemGuard we understand that no two sites are the same. Unlike many other providers of remotely monitored CCTV we actually produce our own RemVu transmission equipment and the sophisticated software that drives it. As a result, when the equipment is installed on site, it is uniquely configured to meet your individual requirements. Our technical engineers can 'script' in special features so, for example, gates can be opened automatically if certain events occur, or staff can enter a site via a specific route at key times without compromising security of the overall site.
	Quality Matters At RemGuard we take pride in the quality of service we provide to our customers. This commitment is reflected in our management systems and ISO 9001 QA certification. The Remote Video Response Centre (RVRC) also complies with AS4806.4 (the draft standard for CCTV remote video monitoring), and AS2201.2.A1. The RVRC employs only licenced security officers who are trained to the highest standards and screened in accordance with police and Australian standards requirements.
	Stopping Crime in its Tracks Today's security solutions are expected to be capable of stopping crime before real damage is done, whether it be combating the headache of low level petty vandalism, or hardened criminals stealing to order. Event activated remotely monitored CCTV certainly scores highly in this regard, helping to keep your insurers happy and your premiums under control.